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Stakeholder & Aboriginal Engagement PDF Print E-mail
Stakeholders are individuals or groups that can impact, and/or are impacted, by a company's activities.

With the help of modern communications, today's stakeholders can keep themselves well informed about a company's activities and its environmental, social and governance performance. They can also influence how companies conduct their business to further their agendas and ensure that their concerns are addressed. Stakeholders now want more than to be informed of a company decision after the fact.  They expect to be involved in setting a broad range of social and environmental performance objectives and to participate in decision-making.

Information → Consultation → Participation → Collaboration

[one way]        [two-way]        [interactive]    [converging]

 
Stakeholder and aboriginal engagement is key to business strategy and operations, and has proven to be useful in unlocking both tangible and intangible value. It is also critical to gathering intelligence on a community or a society's expectations regarding a business' activities Benefits to systematic stakeholder and aboriginal engagement include:
  • Building long-term relationships based on trust and delivering a social license to operate
  • Reduced costs (e.g. legal, insurance, reduced project development time)
  • Improved financial valuations
  • Increased organisational efficiency and better communications thanks to collaborative approaches
  • Improved reputation (local, regional, global)

EEM helps its clients grow out of crisis management towards adopting approaches that systematically address concerns and meet expectations before they impact strategic and operational plans.

We typically work with clients to identify and analyse their stakeholders, and establish a path toward promoting mutual understanding of issues and opportunities. We then rely on proven techniques to help involved parties address concerns and expectations through partnerships aimed at solutions.

More specifically, ÉEM's stakeholder engagement and social performance services cover the following: 

  • Stakeholder engagement strategy and operationalization planning
  • Stakeholder mapping and analysis
  • Social performance benchmarking and gap analysis
  • Independent facilitation and multi-stakeholder dialogue/session design and independent facilitation
  • Partnership brokering and the management of partnership projects
  • Capacity building and training for stakeholder engagement
  • Social Management Systems
  • Integration and alignment (e.g. EMS, communications)
  • Stakeholder engagement research and knowledge capture.
Our stakeholder engagement practitioners have frontline community relations experience from multiple sectors, are internationally trained in advanced techniques, and have worked extensively implementing leading standards (e.g. AA1000SES, MAC TSM External Outreach, IFC/Equator).
 
EEM’s aboriginal engagement specialists have worked extensively with Canadian First Nations and indigenous peoples around the world, from negotiating and building partnerships to cultural heritage management.  

For more detail on Social Management Systems and supporting tools, go to the Social Management Systems service offering.
 
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