ISO 14001 management system audits of automotive parts manufacturers

Summary

A prominent international registrar retained EEM to perform ISO 14001 registration and surveillance audits at the Mexican plants of an American auto parts maker.

Approach and Solution

Although audits of this type are conducted according to well-defined rules, the differences in culture and language can present challenges to both auditor and auditee. We have Spanish speakers on staff, which are essential to providing assurance to client and registrar.

Results

The contract to perform the audits was renewed for three successive years, testimony to the satisfaction of all stakeholders involved.

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